Council for Estate Agencies
Visits to the Council for Estate Agencies (CEA) office are strictly by appointment only. We encourage you to use our e-Services instead. • View the list of e-Services functions. For updates on real estate agency work during COVID-19, please refer to www.cea.gov.sg/covid19. For enquiries, you can use our Ask Jamie FAQ service, or contact us via the following online forms. |
Topic | Contact information |
Practice-related information on regulations/guidelines as well as matters on Continuing Professional Development Licensing, registration and examination proceduresRoles and responsibilities of property agents towards consumersAll other enquiries | Send us your questions via our website form. This will ensure that your questions are directed promptly to the department that can best address them. |
Feedback on unsatisfactory services of a property agency or agent | Send the complaint to us via our website complaint form. We seek your understanding that we can only accept written complaints with supporting details. This will enable CEA to conduct a fair and thorough investigation. |
Feedback on CEA and our officers’ service standards | Contact our Quality Service Manager Priority will be given to service-related matters from your experience with CEA and our officers. If your query or issue is on other matters, do reach us through the other channels listed above for a quicker response. |
Our office address
480 Lorong 6 Toa Payoh
#13-01 HDB Hub East Wing
Singapore 310480
CEA Customer Service hotline:
1800 643 2555
+65 664 32555 (for overseas calls)
Operating Hours:
Mondays to Fridays: 8:30 am to 5:00 pm
Eves of New Year, Chinese New Year & Christmas: 8.30am to 12.30pm
Sat, Sun & Public Holidays: Closed