How can I get my expired debit card replaced?

Ideally, you should get your card replaced before it expires. To get your expired debit card replaced in Singapore, you can follow these general steps:

  1. Contact your bank: Reach out to your bank’s customer service through their hotline, online banking platform, or visit a branch in person. Inform them that your debit card has expired and that you need a replacement.
  2. Provide necessary information: The bank will likely require some information to verify your identity and account details. Be prepared to provide your full name, account number, identification details (such as NRIC or passport number), and any other information requested by the bank.
  3. Choose a delivery method: Check with your bank to determine the available options for receiving the replacement card. Typically, you can choose between standard mail delivery or an expedited/courier service, with the latter option often requiring an additional fee.
  4. Update your address (if necessary): If you have changed your address since you received the original card, make sure to inform the bank of your current address to ensure the replacement card is sent to the correct location.
  5. Follow any additional instructions: The bank may provide specific instructions or requirements for the replacement process. Pay attention to any additional steps you need to take, such as signing documents or activating the new card once you receive it.

Remember to inquire about the estimated timeline for receiving the replacement card, as it may take several business days for the bank to issue and deliver it to you. Each bank may have slightly different procedures, so it’s best to contact your specific bank for precise instructions on how to replace your expired debit card.