To complain about smoking-related issues to the National Environment Agency (NEA) in Singapore, you can follow these steps:
- Gather information: Before lodging a complaint, gather relevant details about the smoking incident. This may include the date, time, location, and any specific observations or evidence related to the violation.
- Contact NEA: There are several ways to report smoking-related issues to NEA:
- NEA Hotline: Call the NEA Contact Centre at 1800-CALL NEA (1800-2255 632). This hotline is available 24 hours a day, seven days a week.
- NEA Feedback Form: Visit the NEA website (www.nea.gov.sg) and navigate to the “Feedback” or “Contact Us” section. Fill out the online feedback form, providing all the necessary details.
- myENV mobile app: Download and use the myENV mobile app, which allows you to report smoking violations and other environmental issues directly from your mobile device.
- Provide details of the complaint: When contacting NEA, clearly describe the smoking violation, including the location, time, and any other relevant information. If possible, provide specific details about the individuals involved or any supporting evidence such as photographs or videos.
- Follow up: After lodging a complaint, NEA may contact you for additional information or clarification if needed. It’s important to cooperate and provide any requested details promptly. You can also inquire about the progress or status of your complaint if you haven’t received an update within a reasonable time frame.
NEA takes smoking-related violations seriously, and your complaint will contribute to their efforts in enforcing smoking regulations and promoting a smoke-free environment.