Contact Us
| Location | Address |
| NParks Headquarters | National Parks Board HQ 1 Cluny Road Singapore Botanic Gardens Singapore 259569(Location is adjacent to Nassim Road) |
For other services, you can find us at the following locations:
| Services | Contact Information |
| Feedback on dog licensing and animal-related matters | www.avs.gov.sg/feedbackAnimal Response Centre: 1800-476 1600 |
| Feedback on parks, greenery and animals-related matters | www.nparks.gov.sg/feedback |
| For payment or submission of development plansOperating HoursMonday to Friday (excluding public holidays), 9.00 am – 5.00 pm | AddressVisitor Services Counter at Visitor Centre (Nassim Gate) Singapore Botanic Gardens 1 Cluny Road Singapore 259569Click here for the map of Singapore Botanic Gardens.Getting hereBy Bus: From Holland Road – Services: 7, 75, 77, 105, 106, 123, 174 From Bukit Timah Road – Services: 66, 67, 151, 153, 154, 171By Train: Botanic Gardens MRT Station (CC19/D9) (the counter is a 15 – 20 minutes brisk walk away) By Taxi: A taxi Drop-off and Pick-up is available at the Visitor Centre (Nassim Gate). |
| Self-service Stations (for printing watermark certificates / licences / permits)HortPark (Visitor Services Centre) 9 am to 12 pm & 1 pm to 5 pm (Mondays to Fridays) Animal & Plant Health Centre 8.30 am – 12.30 pm & 1.30 pm – 5.00 pm (Mondays – Fridays)The transactions counter at JEM level 6 is closed with effect from 1 January 2020. | Address33 Hyderabad Road Singapore 119578 (map) 6 Perahu Road Singapore 718827 (map) |
| Submission of supporting documents for application of Veterinary Certificate (Health Certificate Template)Deposit the documents at the drop off box located at Level 1 from Mondays to Fridays, 8.30 am – 5.00 pm | Address JEM Office Tower Level 1 (next to security counter) 52 Jurong Gateway Road Singapore 608550 |
| Queries related to the protection of personal data or any other feedback | www.nparks.gov.sg/feedback |
| Suggestions on regulatory matters (Pro Enterprise Panel) | www.mti.gov.sg/proenterprisepanel |
| Suggestions and views on national and social issues | www.reach.gov.sg |