How do I email the Aged Care Quality and Safety Commission?

The following contact information can be used to reach the Age Care Quality and Safety Commission.

Email: info@agedcarequality.gov.au

Phone: 1800 951 822 / +61 2 9633 1711

Mail:
Aged Care Quality and Safety Commission
GPO Box 9819, In Your Capital City

Here are the general steps to email the Aged Care Quality and Safety Commission:

  1. Visit the Official Website: Start by visiting the official website of the Aged Care Quality and Safety Commission (https://www.agedcarequality.gov.au/) to ensure you have the latest contact information and guidance.
  2. Find the Contact Page: Look for a “Contact Us” or similar link on the website’s homepage or in the navigation menu. This page should provide you with various contact options, including email.
  3. Email Contact: On the “Contact Us” page, you may find an email address specifically designated for inquiries and communication with the Commission. It’s important to use the official email address provided on their website to ensure your message reaches the right department.
  4. Download and Complete form: You can download and complete the ‘Complaints About Us form’ (DOC, 196 KB) and email it to  info@agedcarequality.gov.au. OR
  5. Compose Your Email: Write a clear and concise email addressing your questions, concerns, or requests. Ensure you include all necessary details, such as your name, contact information, and the purpose of your email.
  6. Subject Line: Use a relevant subject line that briefly summarizes the topic or purpose of your email. This can help streamline the response process.
  7. Attachments: If you need to attach documents or files to support your inquiry, ensure that you follow any guidelines or file format requirements mentioned on their website.
  8. Send Your Email: Once you have composed your email, double-check the recipient’s email address and any other details. Then, click the “Send” button to submit your email.
  9. Wait for a Response: Allow some time for the Aged Care Quality and Safety Commission to process and respond to your email. Response times may vary depending on the nature of your inquiry.
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Remember that the contact information and procedures may change, so it’s essential to verify the current email address and contact methods on their official website before sending your email. Additionally, if you have urgent or complex inquiries, you may consider contacting them through phone or other available channels mentioned on their website.