How to Reserve eBook /Audio Book
If the eBook / eAudiobook title you wish to borrow is not available, you can reserve it free of charge. The title will be checked out to you automatically when it is available. You can reserve up to 16 eBook / eAudiobook title. If you no longer require the reservation, you can cancel it. Go to “Account”, “eBook Loans”, and look for the title under the “Reserved” tab. Tap the title to see the option to cancel the reservation.
Reservation
- Members can make reservation for books/magazines/audio-visual materials via myLibrary account using the Online Catalogue or the catalogue stations. A maximum of 16 items can be reserved at any one time for Basic Members and Foreign Members, 24 items for Partner Members and Premium Plus Members.
- A reservation fee of $1.55 is charged per item and must be paid before or on collection of the reserved item. You will be notified by email accordingly. The reservation fee will still be charged for uncollected items.
- Your reservation will expire and be removed from the reservation queue if it remains unfulfilled after 180 days. You will be notified by e-mail accordingly. Please inform the library of any change in your contact details.
- Items set aside for collection at branches on the request of users are also charged the reservation fee of $1.55 per item.
- Library Members can collect any reserved items at any library (except library@chinatown).
- Please ensure that you have not exceeded your maximum loan quota before collecting the reserved item.
3.3.1 Repository Used Reference (RUR) Materials
Reservation of Repository Used Reference Materials
- Repository Used Reference materials are marked in the catalogue with the status ‘RUR’. RUR materials are not housed within the library as they comprise older editions and less frequently-used titles from our collections. You may place a reservation for a RUR item to be retrieved for you to consult at Lee Kong Chian Reference Library for 3 weeks only.
- Reservation fee of $1.55 per item applies.
How to Request for RUR Materials:
- Place reservation online via the Catalogue at http://catalogue.nlb.gov.sg. Please ensure your contact details in your library account are updated.
How to Collect Your Requested RUR Materials:
- You will be notified once the materials are ready.
- You need to produce the SMS/e-mail and your identification card to collect your materials.
- Payment of the reservation fee must be made upon collection.
Important:
- Consultation of the materials is restricted to within the library and only for a period of 21 days.
- The materials cannot be taken out of the library.
- The materials must be returned at the counter before the library closes each day.
3.4 Modes of Payment
- Customers can pay online for all library transactions via PayPal/debit/credit card or PayNow QR when logging on to your Online Account. Online payment on NLB Mobile app is available via PayPal/debit/credit card, Apple Pay and Google Pay. You can also use the borrowing stations at all public libraries to pay for transactions via CashCard, ezlink card, NETS or NETS QR.
- The transactions include:
- Payment for reserving items;
- Fines for overdue items;
- Charges for lost/damaged library items;
- Fees for replacing lost membership cards;
- Membership and Registration fees; and
- Admission fee for programmes