In the interest of maintaining a high standard of food hygiene at all eating establishments, we would also like to advise members of the public who come across poor hygiene practices in food establishments not to patronize such outlets but to report to SFA via the online feedback form with details for our follow-up investigations.
You may provide feedback to the National Environment Agency (NEA) on issues pertaining to cleanliness and pest control in public places via https://www.nea.gov.sg/corporate-functions/Contact-Us.
If these issues occur in multi-tenanted facilities (e.g. coffee shops, restaurants shopping malls), you may also provide feedback to the building and/or premise owners directly. The cleanliness and pest control of common areas in such facilities, which is regulated under the Environmental Public Health Act (EPHA), is the responsibility of the building management or premise owner.