An email on the status of your application will be sent to your specified email address. You may also check your application status online using your application reference number, or your vehicle registration number, and identity card or passport number.
After receiving LTA’s approval email for your online application, you may collect your Autopass Card (refer to instructions in LTA’s approval email).
Please bring along your identification card or passport, as well as LTA’s approval email. Ensure that the authorised party collecting your Autopass card has his/her identification card and your authorisation within the LTA’s approval email.
If you need help with your online application, please call or visit our service centre located in Malaysia.
Wira Security Services Sdn Bhd
34, Jalan Tun Abdul Razak Susur 1
80000 Johor Bahru
Johor, Malaysia
Tel: +60 72070709
(Open 24 hours daily)
Please click here (PDF, 137kB) for the terms and conditions governing the use of Autopass Card.