Is NEHR compulsory in Singapore?

How many patients have opted out of NEHR?

Since 2011, over 500 patients have opted out of NEHR and more 40 have opted back in after being counselled on the benefits of NEHR.

Can I choose to opt out of the NEHR? What will happen if I do so?

Yes, you have the option to opt out of the NEHR.

By default, all patients’ summary records are sent through systems that are integrated with the NEHR for seamless provision of care. Following feedback from the consult sessions conducted in 2018, MOH is reviewing the various opt-out options. IHiS will also be exploring the setting up of a central opt-out helpdesk team to ensure an efficient opt-out process. More details of the alternative opt-out options will be announced when ready.

The current opt-out process available is to obtain and submit the opt-out forms at any Restructured Hospitals or polyclinics. Patients who wish to opt out will be counselled, to ensure that they fully understand the implications of this decision to their care as their providers will not have access to their records.

Once you have opted out, your past and future records in the NEHR will be blocked from view to healthcare providers authorised with NEHR access, including those providing care to you. You will also not be able to see your summary health records via HealthHub.

At any time, you may choose to opt back in again.

Where can I request to opt back in/out of the NEHR?

To opt back in/out of the NEHR, please approach the frontline staff of any restructured hospital or polyclinic.

Institution TypeInstitutionDepartment(s) Facilitating NEHR Opt Out
Approach front desk and ask for directions to the following:
PolyclinicsNational Healthcare Group PolyclinicsOperations TeamPatient Service Associates (They are staff who interact and supports patients in the policlinics.)
National University Polyclinics
SingHealth PolyclinicsOperations Team
RHsChangi General HospitalInstitute of Mental HealthKhoo Teck Puat HospitalNational University HospitalSingapore General HospitalSengkang HospitalTan Tock Seng HospitalKK Women’s and Children’s HospitalNg Teng Fong General HospitalOperations TeamPatient Service Associates (They are staff who interact and supports patients in the policlinics.)

It does not have to be an institution that has your records. They will validate your identity in person and facilitate the process.