What bills can I pay using Payments?
If you are a Singaporean or Permanent Resident (PR), you can use Payments.
You can pay your outstanding hospitalisation, outpatient and pharmacy bills incurred at the following institutions:
- Singapore General Hospital
- Changi General Hospital
- KK Women’s and Children’s Hospital
- Sengkang General Hospital
- National Cancer Centre Singapore
- National Dental Centre Singapore
- National Heart Centre Singapore
- Singapore National Eye Centre
- SingHealth Polyclinics (Bedok, Bukit Merah, Marine Parade, Outram, Pasir Ris, Punggol, Sengkang, Tampines)
- Sengkang Community Hospital
- Outram Community Hospital
How long will it take for a payment to be reflected?
After the payment is made successfully, payment is processed immediately and the bill will no longer be shown on the outstanding bill listing screen when you refresh the screen. However, if you still see your bill on the screen after payment, please allow up to 3 working days for system to update. Please do not make payment again.
Can I make a partial payment?
Yes, you can make partial payment. Simply tap on the ‘edit’ icon next to the bill amount and key in the amount that you wish to pay.
How long will it take for a payment to be reflected?
After the payment is made successfully, payment is processed immediately and the bill will no longer be shown on the outstanding bill listing screen when you refresh the screen. However, if you still see your bill on the screen after payment, please allow up to 3 working days for system to update. Please do not make payment again.
What should I do if my card is declined?
If your card is declined, you may try entering your payment information again or try using another card. If your card is declined after several attempts, please check with the issuing bank.
What if I accidentally overpay?
You may contact 1FSS Payment enquiries (payment@1fss.com.sg) for clarification should you overpay.
How do I view or pay my SingHealth institutions’ bills?
You can download Health Buddy or visit https://www.singhealth.com.sg/pay.
Will a receipt be mailed to me for my online payment using Payment?
After you have successfully made payment, an “Official Receipt” email will be sent to you as acknowledgement.
An online PDF copy of the original detailed invoice will be attached with the email.
You may use this PDF copy for your claims, together with the official receipt.