Is a consumer always entitled to a refund?

No, a consumer is not always entitled to a refund in Australia. Whether or not a consumer is entitled to a refund depends on the specific circumstances and the reasons for seeking a refund. The Australian Consumer Law (ACL) provides certain consumer guarantees and rights, but these guarantees are subject to various factors, including the … Read more

What is the role of the Australian Competition and Consumer Commission?

The Australian Competition and Consumer Commission (ACCC) is the primary regulatory agency in Australia responsible for enforcing laws related to competition, consumer protection, and fair trading. Its role is to promote competition and protect the interests of consumers and businesses in the Australian marketplace. Here are some of the key responsibilities and functions of the … Read more