How do I submit a MediSave claim?
Submitting a MediSave claim is a relatively uncomplicated process.
First, all you have to do is inform the clinic that you intend to use MediSave as your payment option for your medical bill. This can include any of the areas covered above. From there, the staff will ask you for your NRIC/passport for verification purposes. If you are paying for your approved dependents, you will need to produce their NRIC/passport as well.
Certain clinics may require information on your current MediSave balance before proceeding to the payment process. The necessary information can easily be accessed by logging in to my cpf Online Services.
Upon successful verification, a Medical Claims Authorisation Form needs to be signed to allow the clinic to use your MediSave for the payment of bills. If your immediate family member or insurer is using their MediSave account to pay on your behalf, you will need to present a Letter of Guarantee as proof. After these steps have been taken, the staff will begin processing your MediSave claim.
The Singapore Government has made this process incredibly simple to enable citizens to receive the necessary care and medical attention they need immediately.
How do I check my MediSave balance?
Similar to how easy it is to make a MediSave claim, checking your MediSave balance is also just as simple. There is no need to visit a physical branch since this can be done online simply by logging in to my cpf Online Services using your SingPass details. From there, you will be able to see the balance you currently have in your MediSave Account (MA) as well as your Ordinary Account (OA) and Special Account (SA) under CPF.
If you want to go further and check how much is available for chronic diseases and outpatient treatments, you can find the relevant information under the ‘My Statement’ tab where you will see a section on MediSave.