We would like to advise consumers who come across poor hygiene practices in food establishments not to patronise such outlets and to call our 24-hour NEA Call Centre at 1800 – CALL NEA (1800 – 2255632) with details for our follow-up investigations
During NEA’s routine inspections, should any hygiene infringements be observed within the premises, enforcement actions will be taken against the operator of the food retail establishment. NEA will also require the licensee to rectify the hygiene lapses. For premises with repeated offences or serious offences resulting in suspension, all their food handlers would also be required to re-attend and pass the Basic Food Hygiene course before they can resume work