Where do I report HDB issues?

To report HDB issues in Singapore, you can reach out to the Housing Development Board (HDB) through various channels. Here are some options:

  1. HDB Branch or Customer Service Centre: You can visit or call your nearest HDB branch or customer service centre to report the issue. The HDB staff will assist you and provide guidance on the appropriate steps to address your concern. You can find the contact information for your nearest branch on the HDB website.
  2. HDB Hotline: You can contact the HDB Hotline at 1800-225-5432 (1800-CALL-HDB) to report your issue. This hotline is available from Monday to Friday, 8:00 AM to 5:00 PM.
  3. Online Feedback Form: HDB has an online feedback form on their official website. You can submit your feedback or report issues through this form. Provide detailed information about the problem, such as the location, nature of the issue, and any relevant supporting details.
  4. MyHDBPage: If you have a registered account on the MyHDBPage portal, you can log in and submit your feedback or report issues online. MyHDBPage also provides access to various e-services related to HDB matters.
  5. Mobile Applications: HDB has mobile applications such as “My HDBPage” and “MyNiceHome” that allow you to report issues and provide feedback directly through the app. These apps are available for download on iOS and Android devices.

When reporting an issue, it is helpful to provide clear and specific details to enable the HDB to understand and address the problem effectively. This includes information such as your name, contact number, address, and a description of the issue you are facing.