NYP Graduation

Frequently Asked Questions about NYP Graduation

Graduation Matters
1. Can I arrange for a photoshoot with my class / cohort in NYP?Should the situation allow, there will be specific designated photo sites on campus.For group photos, graduands are reminded to keep to 8 or less individuals per group photo, and to observe safe management measures at all times. 
2. Can I remain on campus after my graduation ceremony ends? You are advised to head home after your graduation ceremony ends and not to remain on campus. 
3. I am a Full-Time National Servicemen (NSF). Can I register to attend?We will inform MINDEF about the Graduation Ceremony dates.NSFs can request for time off to attend their Graduation Ceremony, subject to exigencies of services and to each unit’s training schedule. Do note that MINDEF holds the final decision for NSFs to be released for the Graduation Ceremony.
4. Will there be any refreshments after the ceremony? Given the current COVID-19 situation and the enhanced social distancing measures in place, there will not be any refreshments served after the ceremony.You are advised to head home after your graduation ceremony ends and not to remain on campus.
e-Registration Matters
1. How do I register my attendance for Graduation 2021?  All graduands, including those in National Service, are to indicate their attendance from 05 Apr 2021 to 23 Apr 2021 here. You will be asked to log in using your Admin No. as the login ID and Date of Birth (YYYYMMDD) as the password.Upon successful submission of your attendance, you will receive a confirmation email sent to both your NYP and preferred email address (indicated during registration). You can expect to receive a second email five working days before your graduation ceremony date with details on your designated zone and registration barcode. You will need to bring along the registration barcode for registration at your reporting venue on the actual day.
2. Why are guests not invited?To protect our graduands and NYP community, graduation ceremonies will be held over several days, with a cap of 250 participants per session with clear zoning for groups of 50 persons.Given the space constraints, we are unable to accommodate guests.Family members are invited to view the live stream of the event online and celebrate this milestone with us virtually.
3. Can parents go to campus to take photos with their children?Parents are not to enter the NYP campus, except to drop off or pick up your children from the designated drop-off points within NYP.Parents are invited to view the live stream of the event online and celebrate this milestone with us virtually. 
4. I cannot login to the e-registration website to indicate my attendance. You can contact NYP’s appointed vendor at the following email address: nypgraduation2021@pico.com
5. I accidentally deleted my confirmation. What should I do? You can contact NYP’s appointed vendor at the following email address: nypgraduation2021@pico.com
6. I missed the deadline to register my attendance at Graduation this year. Can I still attend the ceremony?To assist in our planning and to ensure that sufficient safe management measures are in place, we are unable to accommodate registrations after 23 Apr 2021.
Diploma Certificates and OpenCerts
1. How do I collect my diploma if I am unable to attend the graduation ceremony?  You may collect your diplomas from 21 May 2021 onwards from i@Central and collection is strictly by appointment only. Please make an appointment at least two days in advance via NYP e-Appointment portal.i@Central’s operating hours:Monday to Thursday :       8.30 am – 5.30 pmFriday                       :       8.30 am – 5.00 pmFor enquiries, please email askNYP@nyp.edu.sg
2. I am currently overseas. How will I receive my Diploma certificate and folder? You may authorise in writing for a proxy to collect it on your behalf. The proxy’s last 4 digits of their NRIC number must be clearly stated in the authorisation letter and he/she must bring along his/her NRIC for verification when collecting your diploma.Your proxy can come down to collect your diploma certificate and folder from 21 May 2021 onwards from i@Central and strictly by appointment only. Please make an appointment at least two days in advance via NYP e-Appointment portal.i@Central’s operating hours:Monday to Thursday :       8.30 am – 5.30 pmFriday                       :       8.30 am – 5.00 pmIf you have any further enquiry, email us at askNYP@nyp.edu.sg
3. When will I receive my Digital Certificate? How will I receive my Digital Certificate? Your Digital Certificate will be sent to both your NYP and personal email addresses, by end May 2021.If you do not receive your Digital Certificate by 4 Jun 2021 (Fri), please reach out to us at askNYP@nyp.edu.sg
4. Where can I find out more about Digital Certificate?You may read more about OpenCerts at the following URL: https://www.nyp.edu.sg/nyp-alumni/opencerts.html.
5. There is a printing error on my Certificate. Who can I contact to have it corrected?You may email to askNYP@nyp.edu.sg. Our colleagues will attend to them.
Academic Matters
1. When will I know whether I have been awarded a Prize?Award recipients will be informed via both NYP and personal email by 30 Apr 2021 (Fri).
2. I have questions relating to my exam transcripts. Who can I contact?Please email your questions to askNYP@nyp.edu.sg.
Graduation Attires
1. When and where can I order my Graduation Attire?The online rental and purchase of your graduation attire will be available to you from 05 Apr 2021 to 23 Apr 2021 via the vendor’s website https://nypgraduation.sg/. Login with your Student Admin Number (e.g. 123456A) and type in your Date of Birth in YYYYMMDD format (e.g. 20001103 for 3rd Nov 2000)
2. How do I pay for my order?You may make payment for your order via credit card and/or debit card.You may refer to the vendor’s website https://nypgraduation.sg/ for more information. 
3. Can I self-collect my graduation attire?Given the current COVID-19 situation and the enhanced social distancing measures in place, there will not be any self-collection of graduation attires this year.The vendor will deliver your graduation attire to your preferred delivery address via courier service, at  an affordable delivery fee.You may refer to the supplier’s website https://nypgraduation.sg/ for more information.  
4. Can I return my graduation attire on campus after my ceremony ended? Given the current COVID-19 situation and the enhanced social distancing measures in place, there will not be any return of graduation attires on campus this year.