australian consumer law change of mind

Am I entitled to a refund if I change my mind?

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In Australia, you are generally not entitled to a refund if you change your mind about a purchase. This principle is often referred to as the “change of mind” policy, and it is a common practice among retailers. The Australian Consumer Law (ACL) recognizes that businesses are not obligated to provide refunds or returns for … Read more

Am I entitled to a refund under Australian Consumer Law?

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Under the Australian Consumer Law (ACL), you are entitled to a refund, replacement, or repair if you purchase goods or services in Australia that do not meet certain consumer guarantees. These guarantees ensure that the products and services you purchase are of acceptable quality, fit for their intended purpose, and match their descriptions. Here are … Read more