can i walk-in to collect passport at ica

What time has ICA allocated for passports collection?

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You can make an appointment to collect the passport at ICA Building. Operating hours are 8.00 am – 4.30 pm on Mondays to Fridays, and 8.00 am – 12.30 pm on Saturdays. Please be punctual for your appointment to avoid longer-than-average waiting times on the following peak periods: Mondays, Fridays, Saturdays; School holidays; and The day … Read more

What happens if you are late for your ICA appointment?

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Applicants who are late for their appointments must be prepared to wait longer as those who are on time for their appointments will be served first. Hence, you are advised to be punctual for your appointment to allow us to serve you promptly.