How do I book an appointment at ICA?

Make an appointment via www.eappointment.ica.gov.sg or the eAPPT@ICA mobile app. Our busier periods are on Mondays, Fridays, Saturdays, school holidays, eve of and post-public holidays. Please come within 15 minutes of the appointment time to be served promptly.

What time has ICA allocated for passports collection?

You can make an appointment to collect the passport at ICA Building. Operating hours are 8.00 am – 4.30 pm on Mondays to Fridays, and 8.00 am – 12.30 pm on Saturdays. Please be punctual for your appointment to avoid longer-than-average waiting times on the following peak periods: Mondays, Fridays, Saturdays; School holidays; and The day … Read more

How do I make an appointment with ICA?

Make an appointment via www.eappointment.ica.gov.sg or the eAPPT@ICA mobile app. Note: our busier periods are on Mondays, Fridays, Saturdays, school holidays, eve of and post-public holidays. Please come within 15 minutes of the appointment time to be served promptly.

Can I go to ICA without appointment?

ICA services are strictly by appointment only, walk-ins will only be accepted for urgent cases, on an exceptional basis. ICA strives to continuously improve and offer you a seamless and intuitive digital service experience that is available anywhere, anytime. Our core services are available online.