Short, Simple and Interesting FAQs
Make an appointment via www.eappointment.ica.gov.sg or the eAPPT@ICA mobile app. Our busier periods are on Mondays, Fridays, Saturdays, school holidays, eve of and post-public holidays. Please come within 15 minutes of the appointment time to be served promptly.
Your application will be delayed if your photograph does not meet ICA’s requirements. ICA will notify you via post/email if your photo is rejected and give directives for the way forward.
The processing time for a passport is around four to six weeks upon ICA’s receipt of the application, if you have submitted all the necessary documents. The processing time will be longer if your photograph does not meet the requirements. You will be notified of the outcome by email.