The length of time it takes to process a national police check can vary based on several factors. While many police checks are processed relatively quickly, there are circumstances that can lead to delays.
Here are some common reasons why your national police check might be taking longer than expected:
- Transfer Delays: For the National Police Checking System to operate successfully, criminal history records must be transferred between police agencies and ACIC-accredited providers across all states and territories. Sometimes, this process can take longer, resulting in delays to your application.
- You have a common name: You will appear more often in potential matches.
- Your ID requires manual verification: When your ID cannot be DVS matched.
- Further review: When a charge or conviction, potential or otherwise, needs to be assessed on whether it is disclosable under Federal and State laws.
- System disruptions: Although rare, outages, updates, and maintenance can happen. Depending on the severity, processing times may become affected.
- Manual Review: As mentioned earlier, if there are any complexities or discrepancies in your background information, the police or relevant authority may need to conduct a manual review. Manual reviews can take longer than automated checks but are necessary to ensure accuracy.
- Backlog: High demand or an increased volume of applications can lead to processing delays. If there is a backlog of requests, it may take longer for your check to be processed.
- Incomplete or Inaccurate Information: If your application contains errors or missing information, it can cause delays as authorities may need to request additional details or clarification from you.
- Technical Issues: Sometimes, technical issues with the online application system or other software used for processing checks can cause delays. These issues may require IT support and troubleshooting.
- Public Holidays and Weekends: Processing times may be affected by public holidays and weekends when government offices and agencies are closed or operate with reduced staff.
- Customized Checks: Certain organizations or roles may require customized background checks that involve additional verification steps, interviews, or reference checks. These checks can take longer to complete.
- Security Clearance Checks: If your check is related to a position requiring a security clearance or is associated with national security concerns, the process may be more extensive and time-consuming.
- Postal Service: If the results or certificates are sent by mail, postal service delays can impact how long it takes to receive your police check.
To address delays and obtain information about the status of your national police check, consider taking the following steps:
- Contact the Issuing Authority: If you applied for your police check through a specific agency or organization, contact them to inquire about the status of your application. They may be able to provide updates or additional information.
- Check Processing Times: Some issuing authorities or police agencies provide estimated processing times on their websites. Check to see if this information is available to set realistic expectations.
- Double-Check Your Application: Ensure that you provide complete and accurate information on your application. Any discrepancies or omissions can lead to delays.
- Patience and Follow-Up: If your check is taking longer than expected, exercise patience and consider following up with the relevant authorities for updates.
Remember that processing times can vary based on your location, the type of check, and the issuing authority. It’s essential to stay informed and be prepared for potential delays when applying for a national police check.