Short, Simple and Interesting FAQs
In Australia, consumers generally do not have to accept a credit note or store credit instead of a refund, especially if the product they purchased is faulty, not as described, or does not meet consumer guarantees under the Australian Consumer Law (ACL). The ACL provides consumers with certain rights and protections when it comes to … Read more
The Australian Consumer Law (ACL) governs online refunds in Australia, just as it does for in-store purchases. Consumers have the same refund rights as they do when buying from a physical shop. This means that, under the Australian Consumer Law, any item they buy is covered by ‘consumer guarantees’. Here are some key points to … Read more
Under the Australian Consumer Law (ACL), you are entitled to a refund, replacement, or repair if you purchase goods or services in Australia that do not meet certain consumer guarantees. These guarantees ensure that the products and services you purchase are of acceptable quality, fit for their intended purpose, and match their descriptions. Here are … Read more