How long is acceptable for a refund?

The acceptable timeframe for a refund in Australia can vary depending on the specific circumstances, the business’s policies, and the nature of the purchase. However, under the Australian Consumer Law (ACL), consumers generally have the right to request a refund for goods or services that do not meet the consumer guarantees within a reasonable time. … Read more

Is it illegal to not offer a refund in Australia?

In Australia, it is not illegal for a business to have a “no refund” policy, but such a policy must comply with the consumer protection laws outlined in the Australian Consumer Law (ACL). The ACL sets out specific consumer guarantees and rights that cannot be excluded or restricted by businesses, including the right to a … Read more

Am I entitled to a refund under Australian Consumer Law?

Under the Australian Consumer Law (ACL), you are entitled to a refund, replacement, or repair if you purchase goods or services in Australia that do not meet certain consumer guarantees. These guarantees ensure that the products and services you purchase are of acceptable quality, fit for their intended purpose, and match their descriptions. Here are … Read more

What is the consumer law in Australia?

Consumer law in Australia is a set of laws and regulations that protect the rights and interests of consumers when they engage in commercial transactions and purchase goods and services. The primary piece of legislation governing consumer law in Australia is the Competition and Consumer Act 2010 (CCA), which includes the Australian Consumer Law (ACL) … Read more