Short, Simple and Interesting FAQs
Sellers in Australia are allowed to refuse a refund in specific circumstances, primarily when the reasons for the refund request do not align with the consumer guarantees provided under the Australian Consumer Law (ACL). It’s important to understand these circumstances, as they help determine whether a refund is legally required. Here are some situations in … Read more
Yes, the Australian Consumer Law (ACL) applies to online purchases in Australia. The ACL is technology-neutral, which means it covers consumer transactions regardless of whether they occur in physical stores or online. This includes purchases made through websites, mobile apps, or other online platforms. Here are some key points to understand regarding the application of … Read more
The Australian Consumer Law (ACL) governs online refunds in Australia, just as it does for in-store purchases. Consumers have the same refund rights as they do when buying from a physical shop. This means that, under the Australian Consumer Law, any item they buy is covered by ‘consumer guarantees’. Here are some key points to … Read more