Short, Simple and Interesting FAQs
To request for a replacement card, please complete this form. We will generally respond within 3 working days from the date of enquiry. Depending on the complexity of your enquiry, we will notify you if more time is required. Alternatively, you may call our hotline at 1800-ASK-CHAS (1800-275-2427).
Unless otherwise indicated, CHAS cards typically have a validity period of 2 years, after which they need to be renewed.
For convenience, CHAS strongly encourage it’s members to submit their renewals through CHAS online by logging in with your Singpass account. Alternatively, they may complete and sign the hardcopy form, and mail it to Bukit Merah Central Post Office, P.O. Box 680, Singapore 911536. Existing CHAS cardholders may have their CHAS cards automatically processed for … Read more
CHAS Cards cannot be used at polyclinics, the logic being that those are already subsidised. All Singaporeans already receive heavy Government subsidies at the polyclinics. As such, CHAS subsidies are not applicable at the polyclinics
Generally, your application will be processed within 15 working days from the date of receipt of the completed application. If you have not received the outcome after 15 working days, you may visit our CHAS online application page and login using your Singpass to check your application status or make inquiries. You can also call … Read more
You can login to MyCHAS to check the amount of subsidies/balance you have left for the year. Alternatively, You can check with your GP clinic the amount of subsidies you have left for the calendar year. Or call the CHAS hotline 1800-275-2427 (1800-ASK-CHAS) for all inquiries.
The digital CHAS card will be automatically available on the Singpass app for new and existing CHAS cardholders aged 15 years1 and above. It can be accessed from the ‘My Cards’ section on the Singpass app,
If you are a Singapore citizen aged 21 and above, simply log in to our online application system using Singpass and submit an application for yourself and your loved ones at home. Click on the link below for more detail information and directions. Here